Alpha-Omega Medical Care

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Coronavirus Office Updates

Telehealth services:

We are offering telehealth visits to all patients. If you have an appointment on the schedule, we will be converting it to a telehealth visit or rescheduling if necessary. My staff will be calling you to get you online with the software that can be used on your phone, tablet or PC. This link will explain how you can join a session: https://hub.securevideo.com/Knowledge/Details/248. Joining is by invitation only so if you need to reach us, please use the usual methods of calling or sending messages via the portal.

We remain able to safely see well patients in the mornings in our separate exam rooms. Each person is carefully screened for risks of possibly carrying the virus and all persons visiting are required to wear masks and decontaminate hands upon arrival. To preserve supplies, we encourage you to bring your own mask. Each room is appropriately disinfected between patients. We continue to reserve the afternoons to see any sick patients following our sick protocol of calling in first and coming in only as directed, through an alternative entrance and into a separate exam room not used at all for well-patient visits, thus putting no-one at risk.

So whether you are well or sick, we are open for business and look forward to seeing you.

Insurance information:

These telehealth visits will be billed as regular office visits. All insurance companies are now covering telehealth visits and are waiving co-pays only for visits related to respiratory symptoms and any testing related to COVID-19 and that once you are positive for COVID-19, all copays and deductibles apply. Regular copays and deductibles apply to all other telehealth visits. Please check with your insurance company for details.

Testing Information:

In order to protect hospital staff and preserve supplies, it remains important that you do not run to the urgent care centers or the emergency room with just mild symptoms. This disease can be managed at home in most cases. Please call the office for a telehealth appointment to help determine if you need to be seen and/or tested.

I am able to do Sars Co_V-2 PCR testing, to identify the presence of the virus that causes COVID-19, but supplies are still limited and so testing of non-ill persons is not recommended unless there is a close COVID-19 exposure. Testing when you have no symptoms is more likely to be falsely negative and those who test negative but who have been exposed are urged to continue to quarantine. While testing is important to encourage people to comply with isolation and to isolate those who are infected, please know that testing would not change the medical management of cases which at this point is still supportive. We don't as yet have medications to treat it.

Antibody testing is now available. This is a positive/negative test and does not give an immune titer. It is offered by Quest. ere is the Quest Disclaimer...."Detection of IgG antibodies may indicate exposure to SARS-CoV-2 (COVID-19). It usually takes at least 10 days after symptom onset for IgG to reach detectable levels. An IgG positive result may suggest an immune response to a primary infection with SARS-CoV-2, but the relationship between IgG positivity and immunity to SARS-CoV-2 has not yet been firmly established. Antibody tests have not been shown to definitively diagnose or exclude SARS-CoV-2 infection. Positive results could also be due to past or present infection with non-SARS-CoV-2 coronavirus strains, such as coronavirus HKU1, NL63, OC43, or 229E"... In other words a negative test doesn't rule out that you had it and a positive test isn't 100% certain that you had it and that you would be immune. It may, however, help guide if you could return to work and will help us to better understand this disease. Regardless of your test result, we continue to suggest taking all precautions, including distancing, wearing masks and disinfecting hands and surfaces, until more definitive guidance is provided by the CDC. Insurance coverage for test is not known.

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